- Out of Stock Items
Items that are out of stock are simply cancelled from your order and your account is refunded. If you'd like us to do something different, please let us know.
Out of stock items usually come back in stock within a week to 10 days, unless it is the result of a serious manufacturing problem.
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- Return Policy
Return Policy
For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. We will credit or exchange for DEFECTIVE items only (or for any shipping errors made by us). Please return the items in their original packaging within 30 days to the address you receive from g-spotsextoys. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period. If you have further questions or problems, please Contact Us at: E-Mail wholesale@ordersupport.com Or Call customer service at: (617)-666-7826.
If you do not follow all of the instructions on this page you may incur a 25% restocking fee or not receive any refund at all.
Without prior approval we will not reimburse for return shipping costs.
If you feel the item was not as advertised, please go back to the page where the item is listed and make sure that you are correct. Then please E-Mail us at: wholesale@ordersupport.com with the webpage address and let us know what the page said and what you found to be different. We will refund you if the necessary information is missing, and we appreciate help to improve our website.
If a product has clear and correct size measurements, then we will NOT allow a return because of size. If the size is not listed on the page, we will accept a return if you provide us with detailed accurate measurements that we can add to the website.
In your return package please include:
The packing slip
A note telling us what the problem was
A note stating whether you would like a refund or an exchange for another item.
If you do not include a note, you may not be refunded!
Please allow up to 3 weeks to receive your replacement or refund.
Please return the defective item to:
CNV Inc.
126 SW 148th ST #C100
PMB #407
Burien, WA 98166
We are dedicated to carrying only the highest quality adult products and maintaining attentive customer service. We hope you will be happy with our services.
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- Order Online
Add products to your shopping cart from G-SpotSextoys Site
Click on the View Cart or Check Out button to see and edit the items in your cart.
Complete the online form:
Fill out your shipping address
Choose a shipping method
Fill out your credit card information through our secure form.
After completing order you will get an invoice number and information on how to track your order.
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- Our prices are in $US Dollars only
Our prices are in $US Dollars only.
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- Pay by COD
We do not accept payments by COD.
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- Pay by Credit cards
We accept Visa Cards, Master Cards, American Express Cards and Discover Cards.
You can order with your Credit card by Ordering online.
Your card is authorized when you place the order online and billed within several hours after that.
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- Pay by Debit Cards
We accept Debit Cards with the Mastercard, Visa, American Express, Discover Card logo on it Only
Please do not include your PIN number. We do NOT want or need this to process your order.
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- Discreetness and Security
2257 compliance statement
Greyline Enterprises does not produce any content and makes no representation about any content. All video products offered on this site and all models pictured on adult product box covers have been produced by other studios or other manufacturers.
Greyline Enterprises is not in possession of any original 2257 disclaimers for any of the models; however, all of the manufacturers or studios that have created content that we sell or advertise represent that all models appearing in their productions are over 18 and that they maintain all appropriate 2257 disclaimers or the equivalent.
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- Discreetness and Security
All information is secure
All personal information submitted through the web, is entered into our databases via SSL secure systems. These secure systems are regularly monitored and approved by Visa Card, Master Card, American Express and Discover Card for assuring them that data is being handled properly.
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- Discreetness and Security
Card is billed by Greyline Enterprises
Your credit card will be charged by Greyline Enterprises
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- Discreetness and Security
Delivery man and neighbors will not know
Your product is shipped in a plain cardboard box. And the "From:" address will have a discreet name also.
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- Discreetness and Security
I didn't order this
Please contact us at greyline2@nycap.rr.com or call 518-588-6380 Our orders usually ship very quickly. If your order has shipped we suggest you refuse delivery and the order will be returned to us and your card credited.
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- Service After an Order is Placed
Changes to an order already placed
Your order is received and authorized against your credit card immediately. It reaches the distributor overnight and is entered into their automated system upon receipt.
Due to the volume of orders received, it is not possible to interrupt the process to make a change to your order at this point. It has already been authorized against your card and may have begun the packing process and/or may have shipped.
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- Service After an Order is Placed
Package has been tampered with
Our boxes are sealed shut with plain brown packing tape. If you receive a package that looks like it has been opened and resealed with clear packing tape, this means your order has been tampered with while in possession of UPS. If you like, you can refuse delivery from UPS and then contact us for refund or exchange. You may accept the package as it might be fine, but if not, we can still help you, but please understand that problems with that order are probably the fault of UPS and not us.
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- Products Available and How to Shop
Free samples
We ship orders upon receipt of payment only.
Free samples are the kinds of things that drive up prices on other sites. We want to offer you the best prices available on our products everyday.
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- Products Available and How to Shop
Out of stock items
Our website is linked with inventory in the warehouse. Thus, items that are out of stock are automatically updated on the website as out of stock and can not be ordered.
Occasionally items are ordered but go out of stock before they can be shipped.
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- Products Available and How to Shop
We do not have a physical store to visit
We are a web based business based out of the Schenectady NY area and do not have any physical store fronts. We have an extensive warehouse system to fulfill your order.
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- Shipping Companies we use for shipping
Shipping Information For: {www.g-spotsextoys.com}
Orders placed before 5:30PM PST (8:30PM EST) go to the warehouse the next business day. Express orders are prioritized so UPS Ground and US Priority
Mail often take 2-3 business days to ship and then will be delivered within 5-7 business days depending on the distance the order has to travel.
If an order is submitted after Thursday at 8:30pm EST, it will be received at the warehouse to begin processing on Monday morning as the
warehouse is closed weekends. That will add days to the potential delivery.
After you place an order, you will get an invoice number. Use that number to track your order and to use customer service at greyline2@nycap.rr.com
Or call Customer service at: (518)-588-6380.
We bill you for ESTIMATED shipping costs.
Delivery times:
Continental USA
UPS 1-2 weeks
US Mail: 1-2 weeks
G-SPOTSEXTOYS Shipping Charges
For most orders, shipping is either a flat rate, or a percentage of the item cost of the order, whichever is greater.
USA Orders (except AK/HI)
USPS Priority Mail $8.30 or 10%, whichever is greater +1.99 for each additional item
UPS Ground $10.00 or 10%, whichever is greater +1.99 for each additional item
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